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  #1  
Old 18th Jan 08, 11:47 PM
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cheriton cheriton is offline
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Online shopping

Further to one of our members unhappy experiences with online shopping have any of you got any tales to tell good or bad ?
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  #2  
Old 19th Jan 08, 12:03 AM
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calton1954 calton1954 is offline
Age: 54   Gender: Male  
 
Location: Glasgow
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Used www.startfitness.co.uk many times, good prices, fast delivery. On the one occasion something was missing from the package I emailed, got fast response with apology, missing item and free gift for inconvenience. They also sometimes slip in an extra freebie (eg gloves or socks) as a thank you if you order from time to time.
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  #3  
Old 19th Jan 08, 01:06 PM
on the run on the run is offline
 
See the bad experience thread and I'd advise everyone to steer well clear of ontherun.co.uk! I wish I'd come on this forum first and I would have used someone else. Thanks for all the advice.

I'm going to carry on fighting for my £75 back!!
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  #4  
Old 19th Jan 08, 05:10 PM
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Grant Grant is offline
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Location: Hamilton
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Quote:
Originally Posted by calton1954
Used www.startfitness.co.uk many times, good prices, fast delivery. On the one occasion something was missing from the package I emailed, got fast response with apology, missing item and free gift for inconvenience. They also sometimes slip in an extra freebie (eg gloves or socks) as a thank you if you order from time to time.
I've used them once before and they were awful and would definately never use them again. Poor delivery and unhelpful staff when I phoned them. I remember reading another thread about how bad they were - I think it was on RF actually.
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  #5  
Old 19th Jan 08, 06:52 PM
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calton1954 calton1954 is offline
Age: 54   Gender: Male  
 
Location: Glasgow
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Just shows how different everyone's experience can be, as I say I have used startfitness quite a number of times and wouldn't hesitate to use them again.
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  #6  
Old 17th Jul 08, 12:18 AM
rufeus rufeus is offline
 
I ordered running shoes from startfitness.co.uk on 20 June. I haven't received the shoes despite the money being deducted from my bank account.

I sent them an email on 2 July asking what the problem was. I have received no reply.

Hopefully this is some misunderstanding and it will be resolved. If not I'll be sure to let you know.
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  #7  
Old 17th Jul 08, 05:56 AM
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JamboKaren JamboKaren is offline
Age: 36   Gender: Female  
 
Location: Musselburgh, East Lothian
Posts: 71
I've always found Sweatshop to be good. If you add your name to their e-mail mailing list you get notified when there are offers on e.g. free postage etc.

Sweatshop - the UK's largest specialist running shop

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  #8  
Old 17th Jul 08, 10:06 AM
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Slowsteve Slowsteve is offline
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Location: Ireland
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I've used wiggle.co.uk a few times. I'd really recommend it.
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  #9  
Old 20th Jul 08, 10:35 AM
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Ito Ito is offline
Real Name: Dan   Age: 35   Gender: Male  
 
Location: Paisley, Scotland
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Quote:
Originally Posted by Grant View Post
I've used them once before and they were awful and would definately never use them again. Poor delivery and unhelpful staff when I phoned them. I remember reading another thread about how bad they were - I think it was on RF actually.
I used Start Fitness once too. They whipped the money out of my bank account quick enough but when I called them a week later to find out where my stuff was they told me they'd fortgotten my order and they would dispatch it the next day. Didn't use them again.
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  #10  
Old 20th Jul 08, 10:38 AM
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john.ump john.ump is offline
 
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I have used Wiggle a couple of times and they have been pretty speedy on both occasions. I would definetly recommend them.
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  #11  
Old 20th Jul 08, 10:43 AM
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SarahE SarahE is offline
Age: 40   Gender: Female  
 
Location: South West Wiltshire
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Wiggle are great ... very reasonably priced and speedy delivery too!
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