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Discussion Starter #1
I am very annoyed:mad:

I booked to have a gait analysis with Tech Tours (from the Asics website) in John Lewis in Norwich yesterday. I was a bit late and so drove like madman to get there in time and had to leave the wife to park the car while I ran in.

Got to the sports section only to find out that none of the staff new anything about it and they hadn't been there for about a year! What a waste of time.:(

When I booked it online there were about 5-6 other sessions already booked, but the staff at JL said nobody else had turned up.
 

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How bizarre?? and how very annoying!!! Personally i'd be writing a snotty email :mad:
Snotty email and aiming for a gait analysis with a free pair of trainers attached to suit your running style! Comsumer rights gotta fight for them!! :rolleyes:
 

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what a waste of time on your part and what a waste of space on their part. fools
 

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My experience of the Asics Tech Tours was first class. I'm sure the people who do the actual analysis will be as annoyed as you that they're being let down by a dodgy/out of date web-booking-system.
 

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Discussion Starter #8
My experience of the Asics Tech Tours was first class. I'm sure the people who do the actual analysis will be as annoyed as you that they're being let down by a dodgy/out of date web-booking-system.
But not annoyed enough to reply to my email!:mad:
 

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I went to Sportlink on the A1067 Drayton Business Park last weekend - just west of Naarch. Google them for their website.

It's free if you buy trainers. Might be worth giving them a try. I didn't have to book or anything although I rang before to book a time in case they were busy. Would recommend them.
 

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Discussion Starter #10
THanks Fox, do you know what they charge if you don't buy trainers? I was hoping not to have to buy another pair for a couple of months.
 

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give them a quick call and they'll be able to tell you exactly how much it'll cost for teh service - I've not heard of people charging for gait analysis before (except biomechanical assessments, which is very different).
 
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